BEST INFORMATION-TECHNOLOGY-MANAGEMENT VCE | REAL INFORMATION-TECHNOLOGY-MANAGEMENT EXAM

Best Information-Technology-Management Vce | Real Information-Technology-Management Exam

Best Information-Technology-Management Vce | Real Information-Technology-Management Exam

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>> Best Information-Technology-Management Vce <<

Real Information-Technology-Management Exam & Answers Information-Technology-Management Real Questions

This offline version of the practice test creates a real WGU Information Technology Management QGC1 exam environment. You can practice the WGU Information-Technology-Management Questions with the help of desktop practice exam software. The practice exam software is compatible with Windows-based computers only and does not need internet connectivity.

WGU Information Technology Management QGC1 Sample Questions (Q26-Q31):

NEW QUESTION # 26
What happens during the design phase of the systems development life cycle (SDLC)?

  • A. End-user business requirements are identified, and project goals are refined into defined functions and operations.
  • B. A high-level strategy and goals for an intended project are established.
  • C. Requirements from business stakeholders and subject-matter experts are identified.
  • D. Full descriptions of the desired features and operations of the system are established.

Answer: D


NEW QUESTION # 27
Which type of logical data structure uses graphics to illustrate relationships among data elements?

  • A. Relational database model
  • B. Data model
  • C. Structured query language
  • D. Integration

Answer: B

Explanation:
* Understanding Data Models:
* Adata modelis a logical data structure that uses visual representations (e.g., diagrams) to illustrate relationships among data elements.
* It helps in organizing data and defining how various entities interact within a database system.
* Application in the Scenario:
* The use of graphics to illustrate data relationships aligns with the concept of a data model.
* Examples include entity-relationship diagrams (ERDs) and conceptual models.
* Why Other Options Are Incorrect:
* Option A (Integration):Integration connects systems or data sources but does not represent data relationships graphically.
* Option B (Structured Query Language):SQL is used for querying and managing databases, not visualizing data structures.
* Option D (Relational database model):This defines a specific type of database architecture but does not inherently involve graphics.
References:
* Data Modeling Concepts - IBM Documentation
* Entity-Relationship Modeling Explained - Oracle Whitepaper


NEW QUESTION # 28
Which business impact is attributed to the creation of a knowledge-dependent global society from growth in information industries?

  • A. Ambient digital experience
  • B. Autonomous agent
  • C. Information of Everything
  • D. Virtual assistant

Answer: C


NEW QUESTION # 29
What should an IT leader consider when creating a presentation that will be delivered to the board of directors?

  • A. Brevity is key because of time constraints
  • B. Focus on problems rather than solutions
  • C. Be through and provide all the technical details
  • D. Know the audience and speak to their level of knowledge

Answer: D

Explanation:
* Importance of Audience Awareness for IT Leaders:
* When presenting to theboard of directors, it is critical to tailor the content to their level of technical understandingand focus onstrategic implicationsrather than technical details.
* The board typically focuses onbusiness outcomes,risks, andopportunities, not technical minutiae.
* Key Considerations:
* Highlighthow IT initiatives align with business goalsand deliver value.
* Use concise, clear, and non-technical language while ensuring key points are well-supported with data.
* Incorrect Options Analysis:
* A. Provide all technical details:The board is more interested in business-level insights.
* B. Focus on problems:Solutions and strategic outcomes are more relevant to the board.
* C. Brevity:While being concise is important, it should not come at the cost of clarity or relevance.
References and Documents of Information Technology Management:
* "Effective Communication Strategies for IT Leaders" (Harvard Business Review).
* ITIL Leadership and Communication Practices (Axelos).


NEW QUESTION # 30
What is a customer relationship management (CRM) system used for?

  • A. To improve supplier and customer relations and increase revenues.
  • B. To provide fundamental decision-making support.
  • C. To support diverse business functions such as accounting, manufacturing, marketing, and human resources.
  • D. To increase customer loyalty and retention and increase an organization's profitability.

Answer: D

Explanation:
* Purpose of a Customer Relationship Management (CRM) System:
* CRM systems focus onmanaging customer interactionsto build long-term relationships.
* They provide tools for sales, marketing, customer service, and analytics to enhance customer satisfaction and retention.
* Key Objectives of CRM Systems:
* Increase customer loyalty:By personalizing experiences and addressing customer needs effectively.
* Boost profitability:Through targeted marketing, better customer insights, and optimized resource allocation.
* Incorrect Options Analysis:
* A. Decision-making support:CRM provides customer interaction insights, not fundamental decision-making tools.
* B. Business functions:Covers ERP systems, not CRM.
* C. Supplier relations:Focus is on customer relations, not suppliers.
References and Documents of Information Technology Management:
* "CRM Best Practices for Business Success" (Salesforce Whitepaper).
* ITIL 4 Service Design: CRM Integration (Axelos).


NEW QUESTION # 31
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